Chartis is the market leader in leader in risk technology research and analysis. Its flagship publication RiskTech100® is still the most comprehensive independent study of the world’s major players in risk and compliance technology, and is globally acknowledged as the go-to resource for clear, accurate analysis of the risk technology marketplace, current market conditions, and company performance.
We’re proud to say that Loxon has consistently ranked highly, and for many years we’ve been the only provider in the RiskTech100® study hailing from Central and Eastern Europe. Our most exceptional result was when we won in the Customer Satisfaction category in 2018. It's not easy to surpass this achievement. However, we’ve continued to pursue improvement and innovation, and are determined to better our ranking every year.
We believe that moving up six places to finish 64th from last year's 70th is a tremendous honour and a strong reflection of Loxon's core values: to provide our customers with the highest quality service, continuous support, and answers to their problems using our innovative solutions.
We look forward to next year’s competition, and we’ll do our best to achieve an even more outstanding result.
And now let’s hear the thoughts of Tamás Erni, CEO, on the winning of the 2018 Customer Satisfaction category: